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Frequently Asked Questions 

California Licensing Questions

  1. What if my renewal is late?
  2. How will I know when it's time to renew my license?
  3. How do I know how many continuing education hours I will need to renew my license?
  4. How can I check to see if the Department of Insurance has received my continuing education hours and how may hours of credit I have accumulated?
  5. After I complete my continuing education hours, do I need to send the certificate of Completion to the Department of Insurance?

Oregon Licensing Questions

  1. What if my renewal is late?
  2. How will I know when it's time to renew my license?
  3. How do I know how many continuing education hours I will need to renew my license?
  4. After I complete my continuing education hours, do I need to send the certificate of Completion to the Department of Insurance?

General Site Questions

  1. Why should I renew my CE credits online?
  2. Are the courses approved for credit in California?
  3. What happens when I've completed the course?
  4. How do I get my Certificate of Completion?
  5. How do I purchase courses?
  6. Can I take the course(s) on more than one computer?
  7. How do I access my account?
  8. How do I sign in if I have forgotten my password?
  9. Do I have to release my Social Security Number?
  10. May I purchase courses by check?
  11. Will I be provided with a text book?
  12. How Do I contact AES?

     

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